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Policy Manual - VIII. Internet Policy, including wireless internet

VIII. Internet Policy, including wireless internet (updated and approved June 2012)

Developed under the direction of the Library Board of the Coeur d’Alene Public Library, this Internet and Online Access Policy was discussed and adopted during an open meeting of the Library Board on June 27, 2012 This policy supersedes all previous Internet and Online Access Policy statements of the Coeur d’Alene Public Library and is effective on November 1, 2012. As a matter of policy, the Coeur d’Alene Public Library will abide by all laws governing or regulating Internet use as such legislation relates to library policy or service.This Policy document will be reviewed by the Coeur d’Alene Public Library Board at least every three years.
Legal requirements:
The Coeur d’Alene Public Library’s Internet Access Policy complies with Idaho Code 33-2741 PUBLIC LIBRARY – INTERNET USE POLICY REQUIRED.
The Coeur d’Alene Public Library has in place a policy of Internet safety for minors, including the operation of a technology protection measure, hereafter called “filtering software,” on all public computers accessible by minors with Internet access that protects against access to visual depictions that are obscene, child pornography, or harmful to minors, as defined in I.C. 33-2741. The filtering software will be enforced to provide Internet safety during any use of a computer by a minor. The Library cannot and does not guarantee that the filtering software will block all obscenity, child pornography, or materials that are harmful to minors. Nor can the Library guarantee that the filtering software will not restrict access to sites that may have legitimate research or other value. However, unfiltered computers have been provided in a designated area which is limited to patrons 18 years for age or older to enable Internet access for lawful purposes.
Implementation requirements:
A notice of the availability of this Policy will be posted in a conspicuous place within the library and on the library website for all patrons to observe.
The Library Board has established procedures and guidelines to handle complaints about this policy, enforcement of this policy by library staff, and what a patron should do if they observe inappropriate behavior by another library patron. A notice of the availability of these procedures for public review will be posted, as well as the policies made readily available to all staff members. These procedures and guidelines will be adhered to by library staff to enforce the requirements of Idaho Code 33-2741.

A. Public access to the Internet and online services have become integral parts of the Coeur d’Alene Public Library’s programs and services. The intent of this policy is to meet the provisions of Idaho Code 33-2741, as well as provide guidelines for patrons and staff regarding Internet accessible and online computer use.
B. Parents or legal guardians accept responsibility for monitoring their children’s access to print, media, and electronic formats, including the internet.
C. Internet stations located in the Children’s Department are available to children ages 12 and younger. Adults must supervise children younger than 7 or children who need assistance. Training is not provided.
D. Computer workstations are available on a first come, first served basis, with limited time slots.
E. Internet access presents special issues of information reliability, accuracy and currency, access to objectionable material, and user responsibilities. By using any computer workstation at the Coeur d’Alene Public Library, users agree to comply with the policies outlined in this document. Parents and guardians accept responsibility for monitoring their children’s access to print, media, and electronic formats, including the internet.
F. Examples of unacceptable purposes include, but are not limited to, the following:
o Installation of any software
o Destruction of or damage to equipment, software, or data belonging to the Library or others
o Unauthorized copying of copyright-protected material
o Violation of computer system security
o Unauthorized use of computer accounts, access codes, or network identification numbers assigned to others
o Use of computer communication facilities in ways that unnecessarily impede the computing activities of others
o Violation of software license agreements
o Violation of network use policies and regulations
o Violation of another user’s privacy
o Accessing pornographic materials
o Conducting illegal activities of any kind
G. Violators of electronic use policies may lose library privileges. Illegal acts involving Library computing resources may also be subject to prosecution by local, state or federal authorities.
H. The Library assumes no liability for loss or damage to the user’s data or for any damage or injury arising from exposure to objectionable material or invasion of the user’s privacy.
I. Wireless internet policy (Approved October 26, 2005)
o Free wireless Internet access is provided to the public at Coeur d’Alene Public Library. Utilizing this "Hot Spot," the public may connect to the internet with a wireless laptop, PDA or other portable device from within the Library.
o The wireless connection is provided as-is. Library staff cannot offer technical support for establishing or maintaining a connection and the Library is not responsible for hardware or software damage, or for loss or theft of unattended equipment.
o The wireless connection is not secure. Since the radio signals can potentially be intercepted, activity requiring transmission of credit card numbers, passwords, and other personal information should be avoided.
o The wireless network is open and simultaneously connected computers are visible to each other, and therefore vulnerable to other users’ viruses, malware, and hacks.
o Users are responsible for maintaining up-to-date antivirus software and firewalls.
o Printing from the wireless network will not be supported.
o The wireless internet access is not governed by the filtering software requirement outlined here, but all library policies concerning legal and acceptable use of computers and the internet apply.